Reference

momo 46 slot Privacy Policy

momo 46 slot Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet detailsCookie choicesPolicy requests
momo 46 slot momo 46 slot Privacy Policy
CONTACT PATHS

Privacy Policy Help Through Your Account

A direct support path helps you ask about personal data without explaining your whole account history. We can identify the relevant sign-in, wallet or cookie record, then route your request to the right internal check. Use the same contact route when a receipt from QRIS or a bank transfer contains details you want clarified. We answer policy questions during the stated support window and keep the conversation linked to your account rather than exposing it in an open channel.

Team online

Account message

Send a signed-in message when you want to ask what account details we hold or why phone verification appears in your record. We use the account path to reduce mistaken disclosures and can point you to the matching Privacy Policy section.

Wallet status

If a DANA, OVO, GoPay or QRIS reference is attached to your request, include its date and status rather than your wallet password. We use those details to locate the payment event while keeping private wallet credentials outside our support process.

Support window

Our support team handles Privacy Policy questions every day from 09:00 to 22:00 WIB through the account message route. A request about access, correction or deletion may need identity checks before we disclose or change personal data.

HANDLING DETAILS

What Our Privacy Process Does

Privacy Policy work is practical: we limit each request to the data needed for an account, wallet or security decision.

Account records

When you open an account, we use your contact details and phone verification result to create the profile and protect sign-in. We do not ask for unrelated personal details just to let you read the Privacy Policy or contact support.

Device signals

A mobile sign-in can produce a device type, browser session and basic security signal. These records help us notice unusual access around your account; they are not a request for contacts, photos or unrelated files on your phone.

Cookie choices

Cookies can keep a session active and help us remember a policy choice. You can adjust cookie controls in your browser, although removing required cookies may sign you out and require the account path again before access.

Wallet references

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, we keep references that help match status and receipts. The record can show a transaction state, but your wallet PIN and banking password stay outside our account process.

Retention timing

We keep account, security and payment-trace records only as long as needed for the stated purpose, dispute handling and applicable legal duties. When a record no longer has a valid need, our process removes it or separates it from direct account identity.

Change requests

Ask us to correct inaccurate details, explain a processing purpose or assess a deletion request through your signed-in account message. We may request phone verification before changing identity data, and we will explain any part that must remain for security or legal reasons.

Privacy Policy Questions About Your Account

These Privacy Policy answers focus on the actions you are most likely to take before opening or using an account. We explain the data connected with phone verification, mobile sessions and local wallet references, then show how to ask for access or changes. If your situation is unusual, send the details through the signed-in support route so we can assess the specific record.

It covers account details, phone verification, device and session signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security measures and how you can request access or correction.

Phone verification helps us confirm that the person requesting account access or a data change controls the registered contact route. We store the verification result and related security record, not a copy of your phone contents, and use it only for the stated account purpose.

No. When you use DANA, OVO, GoPay or QRIS, we may keep a reference, status and support trail needed to match the transaction. Your wallet password, PIN and banking password remain with the relevant payment service rather than in our account records.

Send a request through your signed-in account message and state whether you want access, an explanation, correction or deletion assessment. We may ask for phone verification before releasing account-linked data, then respond through the same private route during support hours.

Yes. Tell us which detail is inaccurate and provide the corrected value through the account message path. We may verify your phone before making the change, and we will explain if a security, payment-trace or legal record must remain unchanged.

The retention period depends on the purpose of each record. Account and device data may be kept for access security, while payment references can be needed for receipt matching and disputes. We remove or separate records when the purpose and legal duty have ended.

Use your mobile browser cookie controls to block or remove optional cookies, then contact us through the signed-in support route if a policy choice does not appear correctly. Required session cookies may be needed to keep your account path active during sign-in.